Ujenzi Dhabiti Help Center
Check out popular help topics, or chat, call or email with us — we're standing by and ready to help.
Self Service Options
Popular Topics
How Can We Help?
How do I order a house plan?
Browse the Shop, choose a plan, select whether you want a digital download or a printed copy, add it to your cart, and check out. You'll receive your plan or a tracking update by email.
What payment methods do you accept?
We accept M-Pesa, card payments (via Flutterwave), and bank transfer. All payments are processed securely, and you'll get a receipt by email once your payment is confirmed.
How are plans and orders delivered?
Digital plans are delivered instantly via a secure download link after payment. Printed plans are dispatched to your delivery address, and you can follow progress on the order tracking page.
How can I contact Ujenzi Dhabiti?
Still need help?
Our team is available Monday to Friday, 8:00 AM – 6:00 PM, and Saturday 9:00 AM – 1:00 PM. Reach us by phone or email and we'll respond within 24 hours.
Contact UsEmail the Right Team
- Customer Serviceujenzi@ujenzidhabiti.co.ke
- Construction Inquiriesbuild@ujenzidhabiti.co.ke
- Interior Design Inquiriesdesign@ujenzidhabiti.co.ke
- Architectural Inquiriesarchitect@ujenzidhabiti.co.ke